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	Home Partner Programs Request Quote & Place Order Products and Modules Movie Theater (NEW) Food & Beverage Solutions Downloads Software Development Sales & Marketing Aids Prices About Us Company Overview News and Events Contact Us		Contact Us Rest of the World Tel: +44/ (0)161 406 2331 Fax: +44/ (0)161 406 2301 To log a new software support incident please complete the form below. This will enable us to help you more effectively. For more general calls and follow ups simply click on the email link below. email: Partnerhelpdesk@trinitycomputers.co.uk Support Hours 8.30am - 5.30pm GMT   Contact Us (* Mandatory fields) Partner Name* Email Address* Name* Telephone Time zone Incident No(if follow-up call) Brief Description of incident* Is this a pre or post sales site? Customer Site name if post sales Additional information needed if reporting a software issue Version of installed Trinity(Myridas) software e.g. (8.1.4) (You can see this in Help > About Myridas if you are on GP 8 or beyond You can see this in Cards> Myridas > Set-up About Myridas if you are on an earlier version).   GP Version and service pack level   Module Name. e.g. Vendor Price Mgt, Inter-Sites   Is the incident an Error or an Inquiry? If you're reporting a software error, then what details can you give us on how to reproduce the error? Please provide step-by-step instructions on how to reproduce the error and if an error message is displayed, please supply the exact wording. If possible supply screen prints of the steps involved in reproducing the error

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