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Tel:	+44/ (0)161 406 2331
Fax:	+44/ (0)161 406 2301
To log a new software support incident please complete the form below. This will enable us to help you more effectively. For more general calls and follow ups simply click on the email link below.
email:	Partnerhelpdesk@trinitycomputers.co.uk

Support Hours 8.30am - 5.30pm GMT

Contact Us

Partner Name:
Email Address:
Name:
Telephone:
Time zone:
Incident No(if follow-up call): Brief Description of incident:
Is this a pre or post sales site?:
Customer Site name if post sales:

Additional information needed if reporting a software issue

Version of installed Trinity(Myridas) software e.g. (8.1.4):

(You can see this in Help > About Myridas if you are on GP 8 or beyond You can see this in Cards> Myridas > Set-up About Myridas if you are on an earlier version).

GP Version and service pack level:
Module Name. e.g. Vendor Price Mgt, Inter-Sites:
Is the incident an Error or an Inquiry?:
If you're reporting a software error, then what details can you give us on how to reproduce the error? Please provide step-by-step instructions on how to reproduce the error and if an error message is displayed, please supply the exact wording. If possible supply screen prints of the steps involved in reproducing the error:


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