Catalog Based Sales

Sales order entry is a critical activity in a customer focused business like distribution. It may be the only point of contact with the customer, so the speed, skill and knowledge that is shown by the order taker will have a significant influence on the customer's perception of the whole company. Myridas Catalog Based Sales provides the order taker with easy access to product information through enhanced drill down capabilities and search options. These tools enables the order taker to increase their speed of order entry, provide the customer with greater product information and suggest potential substitute items where required. Improved efficiency increases the productivity of the order takers whilst providing superior levels of customer service.

Key Features

• Catalog and screen search
• Catalog section name search
• Item Catalog - explore inventory of product to find individual items more easily
• Item attributes - ability to assign item attributes to find items with a unique combination of features
• Item display - to format the most appropriate screen for order taker to use
• Information point - information bar providing more in-depth product information
• Fast order entry

Application Power

• Increased sales through the order takers ability to highlight substitute products etc
• Increased profitability; order takers are able to view margins etc., and sell the most profitable products
• Improved customer service through a more efficient and informative service

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